Helper Deactivation
Posted by NPC-Lucien on 19 Jun 2017, 12:28 am
Hey all! Admin-Deinmaar here!
I have an unfortunate announcement today. I will be deactivating all Helper statuses. As great as I know that role has the potential to be, we've had a lot of unfortunate issues involving Helpers, as I don't think the responsibilities for the role were completely understood. I've avoided adding new Helpers while I tried to restructure, but it seems that it's going to take longer than anticipated. For those that are still interested, be sure to keep your eyes peeled for the restructure. I will eventually be opening up actual applications for the new Helper status, and I will expect any new Helpers to follow all rules applied to the position.
All Helpers statuses should be reset by this time. If you see any I missed, please be sure to send me a PM! My apologies to all my Helpers!
Oh geez I'm glad things are being done about this it's a shame that the good helpers are involvestill as well but I can understand the reasoning. I enjoy watching this site grow and I know you all want the best support team for the community.
Mindscape SilverDeath
In the restructure, there will be greater consequences than just losing the role for violating the Helper rules. The role is meant to be taken very seriously.
Thank you so much; it's been frustrating me for a while.
Have to agree with Silverdeath. I know some of the helpers we had actually did deserve their rank but others absolutely did not and should not be allowed to re-apply after the restructure.
Good. It felt like some only wanted a different color name and glorification of a role they don't even bother to fill to begin with.
Tbh I think this is a good thing for...Several reasons.
msjanny
That's something we're going to be getting up to date as well with the Helper restructure for sure.
part of helping out is redirecting nonspecific questions to the knowledge base which has some glaring errors. the feedback thread for it has gone ignored since march 10th; could we please get another mod to preside over the base? it's going to be a lot of work to update things, and I think Kaleo would appreciate the help.
I'm curious what the role of helper is, is it like just generally helping with Q's, or... ?
Thank you for this. Hopefully when the system we'll be getting some helpful helpers with the addition of some guidelines.